Element Plumbing, Heating and Air

Regan and team were absolutely awesome in helping us get quickly set up with a new hot water heater, water softener and also installing plumbing and a sink for the garage. After doing a lot of research, we went with Element due to the excellent information and customer service from Regan and Joni (and everyone else we’ve talked to), and we are excited to have the membership to help us maintain our home better and more seamlessly than we’ve done in the past.

My husband and I had Regan and Jack come to our home for services. My only regret is that I didn’t call them sooner. We needed both shower filters replaced because the hard water in our home had ruined them. Regan was so knowledgeable about the water in our area, and how harmful it is to our skin, body, home etc. She was able to explain things very well. We ended up getting a reverse osmosis system and a hybrid water softener/Home filtration system. We immediately felt the difference on our skin. Jack serviced our AC/heater unit. He is also very knowledgeable in his field. We ended up updating our much needed thermostat as well. He was so good at explaining and making sure we understood how to use it before he left. Both Jack and Regan We’re so helpful, and made us feel like important cust

I showed up for work on a Monday morning to find that one of our AC units had quit working. I called Element and they had a couple of technicians out to diagnose within the hour. They found two 18 year old units that were installed when the building was built. We discussed our options and within 1 week we had 2 brand new units installed and the office was a comfortable 70°. Drew, Jack and Jason were awesome! They were polite, professional and worked quickly. I will be using them for all of our plumbing and HVAC needs!

Drew was exceptional during a recent furnace tuneup. He explained all the looming issues with our 20+ year old HVAC system and pros/cons of a full system replacement vs replacing individual parts preemptively or as they fail. I appreciate that he didn't try to upsell and was a wealth of information about my equipment and it's current condition. He provided a thorough written description of issues and provided multiple estimates for full system replacement as well as part replacement. Would highly recommend this technician from Element.

Jack and Jason Smith did an outstanding job of replacing our old furnace to a new variable speed unit, at the same time they did a fantastic job in installing a new heatpump/AC unit. Pretty nice to see brother's work together and did it extremely efficient. The guys were very courteous to my wife and myself, as well as our home and our dogs! Highly recommend these guys anytime you need heating or air conditioning work done!