Elite Flooring

This is the absolute worst excuse for a flooring company I have ever witnessed. Not only did the company use such poor quality products that the floors didn't even stay glued down for a month, but they failed to fix the floors - TWICE. I literally have video here of them conspiring to cut corners and do exactly what they were told not to do, which was spot fix the floors instead of replacing them! Sleazy and incompetent is not a great combination, but lying about the services you provide and charging your customers for a different service - now that may be something an attorney should help with! DO NOT UNDER ANY CIRCUMSTANCES HIRE THIS COMPANY it has been over 8 months since I started this process and now I have damaged, uneven, and unsafe floors! Incompetence at its finest ladies and gent

our builder, AR paragon Homes used this flooring company for our custom build job. We were out of town owners and trusted Paragon Supervisor to ensure his subs were doing a quality job and inspect their work before they took all our money. It took months and months of meetings and workers at my house to try and correct the problems they created. Grout haze left on bathroom and basement tile floors, does not come out with normal cleaning. dirty shower stalls, shampoo niches added on slant so that bottles fell of shelf. Grout not level between tiles, corners and bullnose didn't match color, corners and bullnose not installed straight. I spent weeks and weeks documenting, moving items, and cleaning after worker were in the house sanded out grout, chipped tiles, replaced tiles in the wrong

If there are any -ve stars. I would like to give that to this company. My Builder mentioned Elite Flooring confirmed my flooring is upto industry standards after they fixed my 4 X Wooden planks (25-30 feet) due to concrete crack under the wooden planks.. They came in two times to fix this ..removed the old wooden planks and replaced new ones. New wooden planks, doesn't even match with my exiting planks, uneven with existing flooring, splinters between old and new planks, Sharp edges too.. there are so many issues.. i can't explain.. please see pictures below.. is the industry standard? Never go with this company..

great company even better sales representative. Nicole always goes above and beyond

We had Luxury vinyl installed in Columbia by Elite flooring. Instead of installing the vinyl that is plastic all the way through they installed a vinyl overlay of particle board. We had the cleaners clean the home and we walked it with the new tenants and edges of the flooring were coming up showing the particle board. We called Elite flooring and they sent a guy out to supposedly replace the issues but he never did. Elite never called us back to tell us what was going on. We had some issues with the same thing on the bottom level. The product is very poor. They misrepresented the product to my owner and now we have issues they will not come back and correct. Don't do business with these people. They want the money and then they run.