Elite Restoration Inc - Twin Falls & Jerome

Elite Restoration in Burely exemplifies professionalism and excellent communication, boasting a team that is both knowledgeable and committed to providing top-notch service to their customers.

I highly recommend Elite Restoration, especially Tim and the mitigation team. Tim was wonderful to work with from start to finish. He communicated with us every step of the way and made what was a stressful process feel seamless. What really stood out was how much he genuinely cared—not just about the job, but about us as individuals and about our home. He even met with our insurance estimator to ensure the work that had been done and what needed to be done was properly documented. That level of dedication and customer service is rare. We’re truly grateful for his professionalism, communication, and integrity throughout the entire process.

Tim and all the people that we dealt with were great!! They swooped in here right away and got the stuff out of our basement and the water cleaned up!! They worked hard to get all the carpet and stuff out!! They were fast, efficient, professional, caring and affordable. I don’t take reviews lightly. This is not exaggerated. We were so overwhelmed when we went down to our fully furnished basement and it was flooded. Tim was available 24/7. And there was alot of that!! I am a question asker and detail oriented person on bills and bids. It was all line detailed and done as promised. We hope we never need them again, but if we do we won’t hesitate!!! Thank you to the whole crew not only Tim!! We are beyond grateful!!!

We had a hose connection that was leaking under a widow well into our basement. It smelled of mold & the carpet by the wall was wet for about a 6 feet stretch. We called Elite Restoration & Tim came right out, tested the walls & found a good amount of mold. This was on a Friday. He sent a crew out early Monday morning. They had the bad portion of wall & carpet out in an hour & left fans & filters running 2 days. Removed fans & plasticated the basic wall til after the holiday. We were very impressed that Tim treated our small job with the same attention as a larger one . He’s Very personable, explained everything he would be doing , when , & how much . We are very pleased with Tim & your company. We will keep his card handy!

My mom Anita had a flood so we contacted Elite restoration. They had arrived 10 minutes after I made the call. Tim Condon was the first to arrive on site. He was very professional and very patient with my mother and explain everything what the process is. He had helped her go through the whole process. And my mother was very satisfied. She would recommend Elite restoration to anyone that has a situation similar to her.