Elliott Ace Hardware

I have been going to this store for over 25 yrs. The last 2-3 visits I was made to feel very uncomfortable. This morning was just after 9 am on a Sunday morning. Figured it would be quiet. I knew where the one item I was looking for would be. I went to that part of the store to grab my item and I swear I must have had at least 2 or 3 store employees follow my every move. I understand security is important, stealing costs everyone. I also understand I look younger than my age, but I was not dressed inappropriately. Just WHY? Not every single woman is a thief and yes, at almost 60 yrs old I can shop by myself. Please do better, not all people are bad.

Did not feel comfortable at all, I asked nicely where something was as soon as I walked in to a nice young gentleman and then a bald man who looks to be the manager there stepped in. He was extremely rude and aggressive with his tone of voice. I continued speaking to him in a polite manner. When I found my item I went back to ask the young gentleman from the first interaction, but he was assisting another customer. So I proceeded to go to the only option left. When I took him buy the item, he was rushing through it like I was a burden. Then I asked him about another item and he proceeded to point and demand me to go over there and grab it? I will not come back ever again and if you do go just be aware that you'll be watched as well. After see the other reviews I see why they have that expe

I just want to say thanks to Austin for taking the time to check his call log and call me asking if I was the person who was inquiring about a shovel that was out of stock. They happened to get them in and I was able to pick it up 1/2 an hour later. Ace is definitely “the place with the helpful hardware man”.

Love this place! Holiday decorations! Canning supplies. Bought a Eco snow blower last year. Best price!! Nobody could beat it! Staff is super helpful! Great selection from tools to home goods.

This is one of the local "Elliot" Ace Hardware stores. To me the Elliot stores have always been the best. They have some of the largest selections of hardware and other home goods. A paint counter with experienced people. The staff are friendly and seem to genuinely want to help. The people at the Service Counter are some of the most knowledgeable about hardware and tricky issues.