Ellis Heating & Air

Beware! This company was hired to install a mini split, and as part of the work they used Sheetrock anchor bolts (no stud used) and the unit with minimal use has vibrated and fell off the wall causing a loss of all refrigerant and damage to the wall. When given the opportunity to come and correct their unprofessional workmanship, their response was “What would you like us to do? The township approved the work so it’s good!” Our current HVAC company found this terrible work when he came to service the unit. Do not do business with Ellis - beware!

Upon returning home from a weekend trip. I found my A/C not working at 11:00 p.m. on a Sunday. To summarize, I learned I had a serious problem. Called Ellis the next morning at 8:00 and spoke with a young lady advising her of the situation. Her response, Tyler will be calling you in a few minutes. Well, he did, advising he would be there shortly. It was not long before he was there. Tyler addressed the situation, identifying what needed to be done to get the unit operational. Tyler's extra effort to get the unit properly working that day, I found to be impressive. This effort got my unit back operational the same day. Tyler presents great people skills, knowledge, and talent, His work ethic is exactly what companies are looking for in their associates. Great Tyler, Great job Ellis Heatin

Ellis installed the majority of HVAC units in my neighborhood, with that being said, myself and many neighbors had either had to get entire BRAND NEW systems replaced or very costly repairs done to our systems. When I called asking for warranty paper work I was not given a straight answer and was told that even though a part they installed that should last at least 10 years stopped working after two years that it is not their fault. When I had other professional services look at the unit- I was told by every single one that this happened because of an installation mistake. Do not allow this company to work on your HVAC systems. They obviously have untrained techs and are not willing to fess up when they make a mistake. As for the owner- if you would like to rectify this mistake I would be

Dealing with Ellis Heating & Air was great! They are a courteous, responsive & professional operation. Tyler was our service tech & he arrived promptly, quickly diagnosed the issue & preformed the necessary repair in no time at all. I couldn’t be happier with the experience & highly recommend Ellis Heating & Air.