Emerald Carpet & Flooring

NEVER using Emerald again!!! This was our second time using them and it was our biggest mistake! We went in looking for new carpet telling them what we wanted and including that we have dogs so it needs to be pet friendly. After going through the whole process we picked a carpet that they recommended and that we loved. After the carpet was installed we started to get pulls everywhere on the carpet so we called Emerald asking what is going on and the person on the phone says “Oh yeah I wouldn’t have recommended that carpet with a dog.” We had phone calls, visits, installer came back out and after all this BS the owner basically said it was our fault after we had been recommended this carpet to buy. TERRIBLE customer service, TERRIBLE experience, and overall TERRIBLE product! Would not recom

Our carpet we ordered is beautiful with quality moisture barrier padding in the finished basement. The 2nd floor carpet is soft and looks fabulous. Our installer for our carpet works so very hard and such a wonderful man. We are so happy with our beautiful new carpet and installation.

My new carpet was for 3 beadrooms and hallway. Ordered on Tuesday, they measured on Thursday and carpet arrived and installed the following Thursday. Very quick install and looks great!! Very Happy with the job.

This is our second time using Emerald for flirting. We have been so pleased with the results of both projects! The two gentlemen who put in our kitchen floor today were extremely nice and quick! Highly recommend.

Glad we picked Emeralds for our new living room carpet. Took only 2 weeks to order our carpet and have it installed. The sales staff, gentlemen who came out to measure the room and the installer were all very professional. I highly recommend supporting this local business.