EMERALD PLUMBING AND HEATING

I can't say enough good things about Emerald Plumbing and Heating in Niagara Falls! From the moment I called, I was greeted by Mike, who was exceptionally friendly and patient. He took the time to listen to my concerns and assured me that help was on the way. Ray arrived at my home within just half an hour—talk about impressive service! I was in a bind with no heat, and it was comforting to know that Emerald prioritized my situation. Ray quickly diagnosed the issue with my furnace and had it fixed in less than an hour from my initial call. What I really appreciate was Ray's honesty. I asked him if my furnace needed replacing, and even though I would’ve been willing to pay for a new one, he didn’t try to upsell or push me into a costly decision. He also directed me on the proper types of fu

OUTSTANDING Service/communication!!!!! From start to Finish from "James" Furnace died over night, came by in a few hrs (its expected, busy season). Was able to diagnose the issues, get us up and running again. I also asked what the cost would be for new furnace just in case, price on point. No pushy sales gimmicks straightforward honest. Highly recommend 👌 5/5 HOOTS

Chris & Dave arrived this morning to replace shut off values and lines. Quick and easy - did not push to do extra that was not at all necessary. That is what I like about "Emerald" Honesty! Have been dealing with them for many years. Thank You!

From start to finish, the service was professional, efficient, and friendly. The plumbers arrived on time, explained everything clearly, and made sure the job was done thoroughly. I’d highly recommend this team to anyone looking for reliable and trustworthy plumbing services.

Wonderful company to work with. Wray has always been very helpful in answering any questions that we have had. Very professional. Thank you for the great service. We would highly recommend this company.