Emergency Mr Plumber & Drain Cleaning

The plumber was very nice to work with. My call, them giving us an estimate, and replacing our water heater was all within 24 hours. They were a little pricey, but after calling 8 other plumbers, these guys were the only ones to actually come and seem like they wanted to do the work.

Was quoted 1 price for drain cleaning at my Mother's house. They showed up, did the work and we're driving back down the road in less than 30 minutes. Claimed that the reason for the extra charge was because of "heavy sludge" (what do you expect? It's a sewer drain). Proceeded to charge an extra $50 charge on top of the $175. Called to discuss the price, and all the tech said was "we charge by the job". They did the work, and the drain is running again, but they did the old bait and switch on my Mother. BEWARE OF THERE GUYS! For the record, I do service work in Cincinnati area, and I am aware of how (honest) companies do their pricing.

While I did not receive service from them due to my state needing a sooner appointment, the person I spoke with was very informative, went out of her way to explain some industry information, and passed on another suggestion for someone who maybe would be able to come sooner. I booked with their recommendation, and my problem was solved in a matter of hours. Top notch service even when passing on business!!

Rick came to replace a bathroom faucet.he did a great .and when I called Mr plumber Diane was very friendly.thanks. great job

Dipsh*ts scheduled to do a install today at noon. just found out the re-scheduled the install and didn't even bother to call and tell us. On top of that we paid for this install going on 2 weeks. Will never use this company again.