Empire Carpet One Floor & Home

Empire Carpet One at 10500 McMullen Creek Parkway Charlotte, NC 28226 is a first rate company with a large selection of very good products, excellent sales advice and excellent installation crews. Tim McLaughlin, Sales Manager, took great care of my wife and me... steering us away from my pre-conceived notions about what premium product was best for us. He carefully helped us look through many samples and select a great premium wall-to-wall carpet with good durability, stain resistance and reasonable pricing. He further helped us by sending multiple color samples of that carpet home with us, then came to our house for measurements and further color advice given our interior paint color and lighting. We easily set up convenient installation dates for soon after our order. Then Empire's

We had an excellent experience with Randy when looking to carpet our stairs. Randy helped us choose the best carpet for this high-traffic area. By the time the carpet came in he had us scheduled for installation. His installers were excellent! They were prompt and professional and did a great job! We would definitely look to Randy and his team next time we need flooring! Thank you!

We are so pleased with our new carpet. Randy was helpful and patient with us in the showroom, you can tell they have been in the business for a long time and are very knowledgeable. Their installers showed up on time, worked efficiently, and didn't leave a mess. We will use them going forward.

I worked with Randy to add shades/blinds to my new home, and he was great. So responsive, timely follow up, and his precise measurements made them perfect. And he offered a very reasonable price. I'll definitely return when I need more, and highly recommend.

We would absolutely work with Randy in the future again. We bought a new home and had carpets installed day after closing before movers were scheduled. They did a fantastic job and we love the carpet we chose, they replaced 3 bedrooms and closets as well for a great price.