Energy-Star Services

We recently had a ductless mini-split installation completed in Montgomery County, PA, and the experience was excellent. The price was great, the service was outstanding, and the installation was fast and efficient. The office staff and technicians were all friendly, professional, and easy to work with. The install was done cleanly and correctly, and the room now stays at the perfect temperature exactly to my liking. If you’re looking for a reliable company for ductless mini-split installation or HVAC services in Montgomery County, PA, I highly recommend them.

I was disappointed with the service provided. The technicians came out and diagnosed what they believed to be the issue, but quickly concluded that the entire system needed to be replaced. It appeared they were far more focused on selling a system replacement than properly troubleshooting the problem. After being charged $1,900, the system was still not working, and that was presented as the only solution. I sought a second opinion, and it was determined that the actual issue was simply a blocked exhaust. After paying $250 to have the exhaust cleared, the problem was fully resolved. As a result, I effectively wasted nearly $2,000 on an unnecessary recommendation and repair. thanks energy-star !

Steer clear of this company. They refused to repair a leak they’ve known about since their poor installation of a mini-split system 3 years ago. During one of more than 14 service visits when the system failed as a result of the leak, they made such a bad mistake that they broke the entire system, voided the manufacturer’s warranty, and were repeatedly dishonest with us about it (as verified by the manufacturer). Our system has been completely dead for nearly 6 months because of their mistakes and the manager, Josh, only returns my calls when I send him certified mail. When I do get them on the line, all they give us is another excuse. I continue to be shocked that anyone would treat people like this, let alone a paid customer when they clearly screwed up.

5 stars for road rage. Extremely aggressive driver in the company van. He was tailgating me on Route 611 North in Doylestown Area and I signaled to move over. He decided to move to the right lane behind me then very quickly speeds up around me to cut me off. He slowed down and then didn't get off the exit. I signaled and moved to the left lane and he cut me off again. He tried to do it again when I signaled to the right lane, but he saw the state trooper. Thank goodness the trooper was there because he was an aggressive driver and I did nothing wrong. Fyi, his truck is dented in the front which I discovered while sitting at a light not to far after getting off the expressway. I have no idea how good their workmanship is and will never recommend them because of his road rage. License plate

I waited a year to share my experience with Energy-Star services, and after replacing my 30-year-old furnace and air conditioner, I am thrilled to write this review. Energy-Star provided me with an outstanding price for an efficient Dual Fuel Heatpump/Furnace solution, and the results have made my home significantly more comfortable. The entire process, from sales to operations, was characterized by professionalism and courtesy. Unlike other companies I received quotes from, Energy-Star's sales representative did not subject me to a high-pressure sales situation. Instead, they took measurements, assisted me in finding the right solution, and presented an excellent price the following day. This approach was a breath of fresh air compared to the discount tactics and marked-up prices employe