E.P. Omega Air Conditioning llc

They installed our refrigerated air and furnace last May. It's been nothing but great ! They returned in February to follow up on the equipment to make sure everything is going well. Eric came to check everything and everything was good. He was informative and attentive. I recommend Omega to everyone ..!!

Excellent service! Very friendly and had a quick response. We were having issues with our thermostat but Eric was able to assess the issue quickly and cleared out the clog. Great customer service! Highly recommend the service and will be scheduling our yearly maintenance in 2026.

My a/c system from home stopped working and I right away reached out to the best A/C company in town (E.P. Omega Air Conditioning). They dispatched Technician Eric to diagnose my a/c system. He arrived early Thursday morning and right away advised me of why my a/c system stopped working. My blower motor gave out. I was advised by the front desk clerk that the part would take a few business days for it to arrive. Eric went above and beyond by doing a temp repair so that my family and I wouldn’t suffer over the weekend in this crazy El Paso weather till part arrived. Part arrived today. Technician Eric was dispatched to remove and replace the blower motor. Very quick and efficient work. My A/C system is working better than before. I highly recommend you going with Omega for any a/c issues yo

I had a new HVAC system installed in July of 2025 for a little over 11k (paid in full at time of service). Omega was unable to properly install it, so it continued to not be operational, or only intermittently operational until September. It took repeated visits from various technicians, the contractor, and the manufacturer's representative. Each time we were given a different reason why it wasn't function, and their "fix" which never truly fixed it. By September it (mostly) was functional, although it still will freeze up if the outdoor temperature gets too high. Additionally, it makes a hideous vibrating sound that makes one room unusable. They "forgot" to add some padding to stop the vibration, but even when they did it is still much louder than my old, worn out condenser unit. They per

I paid for my AC unit to be replaced. It was expensive, but It came with a longer warranty then the competitors. However 14 months into later. Stop blowing cool air and started making wierd sounds. I call them multiple times and they don't answer the phone. I left voice mails and after weeks of blowing up thier phone. They finally sent some one out. He said there was nothing wrong with the system and then it quit working again on a day when it was 100°. They sent out another text he identified the issue. Said he would go see if they have the part. Now they are screening my calls. Do yourself a favor and use a different company if you need a ne AC installed.