ERC Roofing & Construction

I would give zero stars if I could. These guys are not good to work with! We have yet to hear from them after they broke part of our roof during a simple shingle install. They have lots of Better business bureau complaints. And they were fined in October for their poor work and ordered to do reeducation as well. Google Brian Forrest ERC Roofing to find this info. He is the main owner. Update 2/19/19: after placing several calls to ERC (5 or 6 to main ERC number, as well as to their damage expert) we were finally contacted by one of their damage experts this past Friday. He said they would send someone out in a couple days. Then our sales rep contacted us on the third day and there apparently is a breakdown in communication with the main ERC call center. Our sales rep came out today (Tues

These guys "fixed" my mothers flat roof. It started leaking a week later. It took them 3 weeks to send someone out to look at it. They saw the problem and still didnt fix it, stating they would handle it. They have "sent someone" multiple times. Now It has been 16 months, still not fixed, and the owner said that he isnt responsible for the damages from the leaking roof since it has been more than a year (even though they knew about the problem for over 15 months). Their work guarantees mean nothing at all, they just bide their time and hope the problems go away. The Better Business Bureau has revoked their rating due to their poor work and follow up. I will be hiring an attorney for the damages and missed work for my mother. This has been a complete nightmare dealing with this company. Th

As any homeowner would be, we were really looking forward to getting a new roof. Unfortunately, we were left with extensive damage, the work didn't pass inspection, and the entire roof has to be redone. We're still trying to resolve this beings that the shingles didn't get the proper amount of nails per code, nails weren't sitting on the shot line or near it and in some cases were blown through the shingles because the compressor was on too high, nails are sticking out of the flashing, the shingles were cut so short that there wasn't an actual overhang and we actually would need to add shingles to cover the gaps on 2 of our peaks, the back peaks had overhangs that ranged from 1.5 inches to 3 inches, pipes weren't properly installed or secured, and that's to name a few of our failed items.

After job completed and problem identified no one reruns call to address problem. When communicating the tone lacks professionalism. Would never use again outside of guarantee. Wonder what might be required to get anything done.

Not good service I was told a date they never showed or call to let me know they was not gonna make it that day also my roof is lecking 2 months after 5000 was told they was gonna to come look at it and yet again no show no call