Etowah Heating & Cooling

Etowah Heating and Cooling came and repaired my Central Unit on May 12th, 2023. When they completed the repairs I paid the owner Jamey $595.00 and he said he would send me an invoice. Since then, I have called, emailed, and messaged them numerous times, and 3 months later I still have not received an invoice or a call back with an explanation as to why. When I call the main number the lady I speak with takes down all my information each time and promises me that Jamey will get back with me. I have told her that they can mail me, fax me, or email me a copy and either of the three would be fine, and still nothing. I don’t understand why this has been so difficult. Because of this I doubt I will ever use them again.

My very old unit finally stopped operating properly. I called Etowah Heating and Cooling, and they were here within a day. They made my unit safer for us to run while we waited for our new unit to be installed. We didn't have to wait very long at all. A day or two later, they were removing my old HVAC and installing the new. Very clean removal and disposal, no trash left behind. It's been a week now with our new HVAC, and I can already tell it's much more efficient than the old one, and I should see it on my power bill as well. I will also be using this company for regular maintenance.

I’m not big on writing reviews, but I had too. Trey did a terrific job for us. Before making a decision I looked a each HVAC companies reviews and we decided to use Etowah. He was a day early (which was awesome) and after looking over our unit he figured out what the problem was here we are 3 days later and our unit is running like a well oiled machine. I can’t thank this company enough. If your trying to decide, look no further! In my opinion this company is the best!

After dealing with another company for weeks, we were told they could find nothing wrong. Etowah Cooling showed up (on a Saturday) and assessed the situation. Tuesday they were back to replace our unit. Our customers are happy, and cool, once again, and we couldn’t be more pleased with this company. They were very professional, hard working and overall great guys! Thank y’all so much for being there!

Really impressed with the honesty and integrity of this group. They returned my lost wallet fully intact, and even offered to meet me with it. Thank you for turning a bad few minutes into a reminder of the goodness in people. It’s definitely a reflection of the way you run your business.