Eugene Appliance Services

Eugene Appliance was sent to us from another appliance repair company because they weren’t 100% sure what the problem was in our chest freezer. The compressor was running, but no cooling. In a matter of minutes, the issue was determined and the price was provided. The solution to the problem was guaranteed, so it provide me wife and I a ton of confidence at approving the work. In the end, the diagnosis was accurate and we now have a working chest freezer (we use it as a keezer - keg freezer). We know we could trust Eugene as he was recommended from another appliance repair company we use. Very happy that he was able to save our keezer.

I had Eugene out twice to repair my dishwasher because it wasn't draining. Both times he said it was fixed and left. Each service call was $75. The problem was still occurring, and when I called Eugene to fix it and then he told me the main pump and drain pump needed to be replaced, with parts and labor totaling $325. I agreed to pay that amount as long as he gave me a credit of $150 for the two service calls where he came but didn't fix the problem. He said he wouldn't provide a credit since he cleaned the dishwasher during his service calls. I told him the dishwasher didn't need to be cleaned, it needed to be fixed so it would drain. Lousy service. Avoid using him at all costs.

Prompt, did the repair in a short time, very knowledgeable. I called Eugene because my fridge had stopped working. He responded right away and gave me a time frame for when he could come later the same day. The cost for the repair was reasonable. I would recommend this business and will use the services again for other appliance issues that may come up.

I called Eugene at 4:30pm to get help with a refrigerator that was not cooling. I had a terrible time getting a quick response from my home warranty company. Eugene was at my house within an hour. He cleaned the compressor coils and charged less than he originally quoted. We need more people like this in the world! I look forward to calling him next time I have an appliance issue.

Our dryer decided not to start. I called Eugene and he was able to stop by later that same day. He diagnosed the problem in short order and quickly made the necessary repairs. In about an hour, the dryer was up and running. First class service, knowledgeable professional, timely response, and reasonable pricing. It doesn't get much better. Thanks for all your help, Eugene. Much appreciated.