European Restorations Inc

She has had my ballerina LLADRÓ since last May 2020. My husband took it and was promised a 8-12 week turnaround. She took a cash deposit. In the Fall she stated she had been hospitalized and would have it ready within a week. We’ve tried several times contacting her since vía every method of communication with no luck. The porcelain ballerina belonged to my late grandmother and I will likely never receive it back. Very disheartening. Very inconsiderate that at the very least she didn’t return the figurine even if she took our money. Looking to file a police report and we definitely do not recommend you leaving anything of sentimental value with this individual.

Agree with the previous post. Jolanta Stenson is a liar and thief. I regrettably trusted her to repair an item that belonged to my grandmother. There were always excuses due to her alleged health issues. DO NOT TRUST this person. I regret that I did.

Terrible customer service. My daughter has dropped off an item for repair and forgot a piece that was suppose to be attached. The lady was nasty on the phone telling that her time is money and I need to be more respectful. Ended up taking my piece back.

Not responsive at all. Took an extremely long period of time to get my items back and I had to threaten her in order to get a response. She always wreaks of alcohol and cigarettes. I really don't recommend. Please go to a professional, not someone working out of their home.

I’m giving bad review for website not updated and phone out of service. The reviews are horrible for this business you need to reply to better please