Evans Air Services, Inc

We certainly did not enjoy the experience of losing heat for 2.5 days but I tell you Mr Archie and Hunter were very nice and understanding. I was frustrated with the process but you couldn’t have had nicer guys helping. We are on day five and best keeps tripping off.

I called my home warranty service due to a malfunction with my heating system. The first tech that came out, Tim, diagnosed the issue with my unit. The part was ordered and Lauren came out to install it. However, my air handler is old and the part was incorrect. And when I say old, the unit is 20-25 years old for context. Lauren got on the phone with the company, procured the correct part number and said they’d be in touch once they were able to locate the part. The second time the part was also incorrect, again most likely due to the age of my unit. But third time was the charm and they just came yesterday (March 4) and installed the correct part. All in all, I’m happy with how they’ve managed the issue, even with the delays and setbacks. My heat is now working, for which I’m very gratefu

Ms Evans was professional, respectful and did her job in a timely manner and was on time for the appointment if she doesn't know something she will make necessary efforts and calls to work it out she was understanding and concerned and helpful and respectful of my children just a overall great character. And tough and gives reassurance that the job will be done and correct I look forward to the company and landlord doing business with the evens heating and air family owned business. And Ms Evans which is the daughter of the supervisor is just plain kind. 5 Stars in my book 📖 I wish the family success in the future and look forward to my new AC /heat unit being installed ASAP and she gave me a good review of the up keep of the house thank you ❤️🫂 Ms smith

Lauren and the Evan's Air team responded quickly to my heating emergency and worked diligently to complete a tricky installation. Lauren was extremely courteous and explained everything clearly. I'm glad to be working with this family-owned and operated company!

Tim came out to do an inspection for replacement options. He did a great job. Was very informative. Made recommendations that were greatly appreciated for safety reasons. I decided to go with full system replacement Archie and Noah and a helper came out to do the installation and they were great! Very knowledgeable, professional and cleaned everything up like they were never here! Would highly recommend to anyone needing full replacement, service for repairs or regular maintenance.