Express Plumbing & Septic

From the start, Kelly answered the phone professionally. I needed to get my septic tank cleaned and wanted risers installed. She sent Rick and Colter to my home. They did a phenomenal job. Both were very knowledgeable and pleasant. Price was reasonable. I gave them a few dollars extra for lunch. I highly recommend Express Plumbing & Septic. Great family business!

Quoted for $700 charged $1,500 then sent a referral person for septic wiring for $8,000. When asked neighbors, how much they stated they have never had a job for that high and that I was over charged. My loyalty goes to honest businesses.

FANTASTIC COMPANY! They showed up in a jiffy, well, it was actually a fully equipped company vehicle, to evaluate my problem! More than clogged, tree limbs had invaded the tank. They quickly dispatched the appropriate equipment and the problem was fully resolved with in hours, at a very good rate. All personnel were polite, communicative, efficient and very capable! I would recommend this company to anyone!

Very disappointed with customer service. I was charged $312 for water spicket I understand he had to cut the wall to glue it but the labor itself was less than an hour. On my invoice charge me for 1h 30mins. The technician didn’t even screwed the spicket and idk where those screws are. No estimate ahead was given. When it was time to get the invoice the technician told me he was unable to connect to his account and was going to forward it to my email and he left. Few minutes later I get a voicemail from them threatening me if I don’t pay they will call the police might you I’m waiting on the invoice so I called them and a whole lot of lies or misinformation was given to them by the technician. Saying he’s sitting on my driveway and has been knocking at my door but no one is responding. I t

Technician Cody was great — professional, polite, and provided excellent customer service. 5 stars for him! However, I’m very disappointed with the company’s pricing. I was charged $450 for my shower - a gasket/washer replacement that took 15 minutes and used a part worth $5–$10 — with no estimate given upfront. - Extremely overpriced - lacking transparency. As a commercial business, we know we had more critical jobs got done elsewhere like replacing hot water lines, Replacing dripping pipes and didn’t even cost more than $700-$800. But, this was insane. I’ll be looking for another plumbing company that provides fair estimates and honest pricing.