Expressions Carpet

Very disappointed! After only living in my apartment for a 13 month lease we moved and now we are being charged to replace all of the carpet on the apartment because Gerti at Expressions Carpet told them they couldn’t be cleaned after only looking at pictures. There are no burns, tears, pet accidents, spills, or holes. Only dirty in high traffic areas. This company has one job and that’s to clean dirty carpets. If my carpets couldn’t be cleaned by them l, what jobs are they capable of doing because this is as simple and basic as they come. I called Gerti to ask why he told them that and he said it would be an easy job for someone else to clean it but apparently his company is incapable of doing so. It’s unbelievable that he wanted to make no effort to do his job and now I have to fight to

Stay away! Great at giving a quote, setting a date and communicating leading up to install. Then one business day prior to scheduled install was informed via email that terms from the quote were changed (per sales rep Wes Hollland, "The proposal I gave you was actually on the wrong form...") and that they would need 100% prepayment by credit card prior to coming out. Was further told that the owner would not honor the quote I was given. Obviously not a company I can recommend or will do business with ever again.

The best flooring company in Jax. Quality work and reasonable pricing. Highly recommend. Andrew is the man!

Most unprofessional lazy bunch I've ever encountered I manage an apartment complex whether it's them leaving the old carpet behind in the middle of my street or on the back porches and that's when you can actually get them to work would have gave them no stars because one star is way too many I can't believe I can be on a roof + 105 degree weather and have another man come up to me and tell me it's too hot for them to lay carpet well it's too hot for me to be on a roof but it's my job so I'm doing it I guess their job is to complain

Very reliable work