Falls Plumbing Inc

A call was made into Falls Plumbing when we realized our boiler was not heating in all the areas. Since we live 60 miles out, I was pleasantly surprised when Mike immediately came out. He was professional, friendly and positive in his service. Within a couple hours our boiler was heating and an upgraded unit was ordered. There was just a small adjustment needed, and we got a personal call with his advice.

These guys did the plumbing install on a new home I purchased less than 2 years ago. Started having some minor issues, staff was unresponsive and rude to my wife when she tried to get them to come take a look. I tried again later, after the problems continued to get worse, they wouldn't call me back and wouldn't even discuss the issues over the phone. Second rate work, and no pride or care about a quality end product.

Called with a pipe that had broke in our basement and they couldn't get out until the next day. They had a cancellation a hour later and called back and came right away! Took maybe 40 min. Wonderful costumer service in such a stressful time. Thank you!

I was very relieved when Mike fixed a boiler problem that would otherwise have cost me thousands. He certainly can troubleshoot. He left only after he was sure I understood how to determine if "the fix" actually solved the problem.

Had a great experience! Got a quick estimate, ordered parts, everything completed on time! Great knowledge with radiant floor heat.