Family Air Conditioning and Heating, Inc.

Family Air Conditioning is the best company we have found here in Naples. From their helpful and pleasant office staff to their field techs. They make it easy to set up appointments and are on time every time. We had John Burgess today and he did great job in servicing our AC. He found a potential problem and work up a reasonable estimate. We plan to request him for our routine inspections and work.

I’ve worked with Family Air in the past, they were always a great company to work with- but I got cheap and thought I could handle most of it on my own. Ryan was so professional while working on my father’s AC, gave clear answers, was honest and the pricing is very fair. I just signed up for my own package. All of the previous employees were great too, but trust me… ask for Ryan. You won’t be disappointed. Family Air is the perfect name for this company- they all treat you like you are family. Thanks again Ryan!

Ryan was very knowledgeable and explained everything. He was awesome. Company was very responsive. Called them late Saturday night and Ryan was at my home at 10:00 Sunday morning. Got system working again until I can schedule full maintenance call.

Elvis DeJesus was an excellent technician. He showed up on time and was in constant communication with us. He was very polite and knowledgeable and told us exactly what he was doing. He informed us what we needed to keep an eye on and sent us recommendations to keep our unit working at the best capacity. He’s a great asset to the company and we felt he did a great job with our unit and in communication with us.

Alex and two others spent an entire day replacing and calibrating an entirely new HVAC system. They also corrected flaws in the ductwork from the old system to optimize their new system. They did a fabulous job and did not leave until everything was perfect - well into the early evening. Thorough, meticulous and attention to every detail. System is functioning perfectly and gives us peace of mind that while we are away from home, the system will perform as intended and preclude any chance of the horrors that follow should a system fail. Have total confidence in Family Air and they have and continue to serve us extremely well.