Fawcett Energy

Unfortunately I cannot recommend this company to anyone. They installed a new tank in my home in 2021. Three years later, it is leaking oil (see picture). I bought oil from them for 2 years but switched away after realizing they get customers on a delivery contract and then charge about 75 cents per gallon more than the market price. Because I no longer buy oil from them, they are refusing to fix the tank that they poorly installed. I am not even asking for warranty fix, just to pay them to fix the problem they created, and still they refuse to come to my home. Buyer beware! Summary: they get you started on a delivery contract with coupons. Then you realize they overcharge (google ne heating oil for the price marketplace to ensure you get a fair delivery), and then they leave you with a l

This company took $750.00 off my credit card to hold for my oil delivery. When I called them 2 days later asking why I hadn't received the delivery, they told me I wasn't even on the list. They use your money...very sleazy business practices. It took me 7 days and 5 phone calls to get the money released back to me. Needless to say, I will not longer do business with this company. The Better Business Bureau and the AG should be looking at this company.

We were with this company for a very long time, but that didn't seem to matter to them. We requested an estimate to replace our furnace and oil tank. 2 months later we were still waiting for the estimate and contract even though we were told they were sending it immediately. All I can say is run! I wouldn't trust this company to stand behind any work they do, if you could even get them to do any work you need done.

After being a customer for 12 years, and having a direct billing thru my credit card I've notice on my last bill I was charged .75cents more per gal then the area's average. Upon checking my previous Bill's the same. This is outrageous. Not to mention in 1 month they delivered 325 gallons in a 250 gallon tank ? I'm done.

This company is THE WORST! Avoid. Do not use them for anything. They refused emergency service on my 2 year old boiler they installed for $8K because I do not purchase oil from them. Somehow this detail was not listed on my purchase agreement for the boiler. I called Peterson Oil who walked me through literally a one minute step to restore heat. Buyer beware.