Fayette Heating & Air

My name is Carmen Harrison, I am the owner of the property. I am posting this on my daughter account. Since I do not have a Google review account. I was so happy with Chad Fields and Gabe-Billy with Shane Elmer’s Plumbing they came out and installed the top of the line water heater and fixed 2 leaks and a faucet in the kitchen and shut off valves. Very friendly, on time. The job was done excellent. They know what they are doing. Next time I want Chad Fields again, I will request him. Again and again…..I am a loyal customer for life. There is very few services I will switch over if you do things right I stay. I got my plumber for life. Thank you so very much 😊

Very personable my in-laws were home which English is the second language for them and he was very polite. Took his time to explain everything very well to them called me with an update to let me know what was going on. It was a great service call highly recommend him and would request him if I ever needed service again.

Great response time and Lane was quick and concise. Pricing is definitely above anyone in the area but they were the only ones that could today so I paid more for the peace of mind. $326 for him to replace a leaking shutoff valve and 2 ft of 1/2” pipe was about $75 too high and that’s why I didn’t give 5 stars.

Nathan has been the most patient-sympathetic-hard working-knowledgeable and professional technician I have ever dealt with! He has worked diligently to fix our hot water heater and has a no quit attitude! I appreciate him and the Shane Elmore Company. You guys really care about your customers! Thank you

Tyler cleaned laundry drain pipe from lint and dirt buildup. Good job with making sure it was clean up to the length of reel of cable could reach. He ran water through pipe for several minutes to make sure clog was free. He recommended sock or mesh lint trap to stop lint buildup. Good service from Tyler day before a major holiday. I had unresolved service last time with previous different service but this seems to be fixed. Will call them if needed again.