Ferguson

Just purchased a water heater for my home today. A bit of an emergency. Michael was very professional, helpful and offered quick service.

Ben Smith, the Branch Manager at Ferguson, is an absolute lifesaver. I’ve been working on a restoration project for a commercial property and spent weeks trying to track down replacement lenses and a vapor-tight light fixture with no luck. I reached out to numerous suppliers with no success. Someone finally referred me to Ben, and within the same day, he was able to locate both the lenses and fixtures I needed. His responsiveness, resourcefulness, and professionalism made all the difference. Highly recommend working with him!

Very rude. Yesterday, I observed the employee at the front desk yelling at a customer in a very aggressive and intimidating way. There was confusing as to who was next to be served and the customer was trying to be polite. There was no need to be verbally aggressive. The customer was Mexican and I felt the employee was combining from a very dark place. I walked out of the store and ordered from Amazon. Be kind.

I went in expecting to replace a shower valve part that had seized up, but Mike showed me how to fix it myself. I went home and did as he explained, and ten minutes later I had a working shower again. Great service; I appreciate his patience and expertise!

Absolutely excellent service from Mike Goetz. I have very little knowledge of anything to do with plumbing but Mike was over the top helpful, very patient and spent a lot of time searching for a solution, looking for parts and phoning up the parts manufacturer on my behalf. Thank you very much.