Ferguson Home

We should have known from our first visit that the store is not well managed. We made an appointment on-line but when we got to the store we were advised that they do use the on-line scheduling and the person we made an appointment with was not available. We were building a new home and hoping for a one stop shop for plumbing, appliances and lighting fixtures. Our rep was not very helpful. She did not notify us that all of our items would not available in time for install. Instead they delivered what they had and never even notified us of missing items. They delivered a dryer that we did not order, and told us that they make substitutions if they are not available without us knowing or approving??? They sub out the installation of the appliances which is a nightmare as they never deliver a

My built-in refrigerator went out and I needed a replacement in a hurry as I had a large number of guests coming to stay at my home in less than 2 weeks. I reached out to Ferguson and was fortunate enough to get connected with Grant Broussard. I told him what I was looking for and my time constraint. He quickly helped me narrow it down to the right unit and said that if we could order by the end of the day he was confident we would have it delivered and installed in time. I was a little skeptical but decided to go for it. Once the order was placed Grant gave me an estimated delivery and installation date and stayed in contact with me throughout the process. My new refrigerator was installed today with 3 days to spare before my guests arrive. The install team was prompt, courteous an

Love the store but they do third party contractors , and there is no communication between the two. Our kitchen was supposed to be done in September, after showing up four times and not installing anything each time, we had to find our own contractor to do their job that we paid for already. Highly disappointed. If u get ur stuff from here make sure u have ur own contractor less u wanna wait for months.

Went there looking for a particular item and they didn't have it but they were still very polite and helpful 🙏

My wife and I recently visited the Ferguson Bath and Lighting Gallery in Destin, FL, and we couldn’t be more impressed with the exceptional customer service and overall experience. Angelle and Shelley, our design consultants, went above and beyond to help us select the perfect bathroom vanities and hardware. They were incredibly knowledgeable, patient, and attentive, guiding us through a wide selection and offering insights that made our choices easy and enjoyable. Their expertise and dedication truly transformed our shopping experience. We highly recommend this location for anyone seeking quality products and outstanding service!