Ferguson HVAC

Horrible Customer Service , The Old Man at Counter with Army Hat was Rude and Mean , He needs lessons on how to treat the LGBQT Customers

Awful customer service charged me 25% restocking fee for a part that was under warranty. Started getting loud with me when I was looking at calculation. Told me he knew nothing about this being warranty part and wouldn’t let me speak with the person who took order in. Spent 10 k with this vendor and treated me with the most unprofessional service. Will never be going there or recommending them. Pure theft only because I was a female.

I am very sick and can not afford to have my heater worked on. Not only did they sell me the parts I needed very reasonable But tested my transformer for me free of charge. Rather then sell me a part I didn't need. Then gave me some tec. advise that helped me get the heater running sweet! QUALITY PEOPLE !

Needed to replace some parts on my oil burner. Staff helped me and had everything I needed. Serviced our heater for 50 bucks in parts. I reccomend AVCO if your a DIY person and want to save money.

Friendly staff. I go to pick up parts for my husband. He either preorders the item and it's there, or I tell them what he needs and they get it to me quickly at the counter.