Ferguson Plumbing Supply

bad customer service, waited for almost half an hour no one helped me. This has been a reoccurring issue for me. The female front counter person was rude to us

We were renovating a kitchen and 2 baths. Our plumber connected us with Ferguson Allentown, and I can't thank him enough for the recommendation. Sarah was our primary point of contact and she was extraordinarily knowledgeable about the selection. Down to the subtle nuances between the various "brushed gold" metals we were reviewing and debating over. We also had an out of the box design idea and she took the time to give us thoughtful and helpful recommendations to make everything fit just right. If you are debating between the big boxes and Ferguson, go with Ferguson- the benefit of curated service like Sarah, and quality products makes all the difference, Anything you save in money by going big box you'll lose in later regret.

We are remodeling our bathroom and I don't know what I would've done without the help from Tricia in the Allentown store. She took time with me and my husband on separate occasions to be certain that the correct items and colors were selected. Tricia also made suggestions for our tub and toilette based on customer reviews. She made our experience with Ferguson seamless.

Our 1st experience with Tricia was outstanding. Unfortunately when I went back to purchase and pickup the products my wife picked out, she was off and I had to deal with one of her female coworkers who was so rude I finally excused myself and drove to F.W. Webb on Race Street. Within 25 minutes I purchased the exact same products from someone I never met who could not have been nicer. While my wife and I feel bad that Tricia did not make a sale she deserved, I refuse to spend money or refer anyone there based on my 2nd visit and interaction with her coworker.

Im in the trades and always enjoy my visit here! Professional help with personal touch!!