Ferguson Plumbing Supply

Overconfidence but incompetent. I brought the part to be compared to ensure exact replacement. Unfortunately, the gentleman who helped me just wanted to know the toilet brand without even asking toilet model/type either dual flush, two piece or piece. I mentioned that I had the part number and brought along the old part. He said he know it already. After spending sometime on his computer looking for replacement, he went and pick up an unopen box presumably was the correct one. I paid and left thinking that I had the right part. When I got home, to my disappointment, it was not. I drove back to the store. The same gentleman served me. I told him about the problem and instead of giving a little apology, he insisted that it is the replacement part without even comparing the

I went in with some OLD plumbing parts needed replacement and they didn't even have mfg name on them. The fella at the check out listened patiently and then said "let's see what we can find for you". We went to one aisle and he deduced what I needed and we fitted things before leaving. He could have just said "I don't know" but he didn't. Mahalo

The crew at Ferguson is top notch. Its a professional level plumbing supply. Shoutouts to the crew you are all great

Two stars - because maybe the guy is "special" or is a brand new employee or was just having a bad day... The gentleman who "helped" me at the counter sales desk was rude, incompetent, and didn't even know another employee who worked near him. Surprisingly, he didn't know a common plumbing part either. He said they don't sell it after saying he didn't know what it was. I asked him if they sold a "universal" replacement part taking the place of an original part. He said they didn't... yet we purchased a universal piece for it two days previous from the same counter sales desk, although from a different employee who I went to see today. Bottom Line: Today two stars because one employee was ridiculously out of place helping customers... He should be in a warehouse yelling at boxes and co

I was doing a plumbing job for someone else, we were sold a gas line for a water line and told it would work, I knew the difference between them but the person I was helping didn't and didn't take my advice. Bottom line it costed him 51 dollar it should not have. This is a repeat customer I hope don't go back