Ferguson Plumbing Supply

This is by far the worst Ferguson I’ve been to . I work for a mechanical company so it’s safe to say we use these guys a lot . I’ve never had an issue until I came to this store . It’s by far one of the most disorganized places . There was only one person up at the front , which then broke away to flirt and talk away his life with one of the delivery drivers . All of this is happening while there’s 4 people waiting in line including myself . I waited in line for a good 30 minutes but figured it’d be “faster “ to wait than to drive to a different location . Don’t come to this store .

We visited the counter area yesterday. As soon as we walked in we were greeted and offered assistance. Eddie was incredibly knowledgeable and friendly, took time to answer all of our questions and made sure we had all of the information we needed when we left. We were very pleased with the experience and will continue to be customers of Fergusons and of this location

I contacted my local Ferguson Supply and was told the Lewisville location was the closest that had what I needed. I called the Lewisville location and told them that I wanted to double check that they did actually have what I needed because I was about an hour drive from them. The lady I spoke to assured me that they did have it, so I purchased what I needed over the phone. I was told to just come to Lewisville and pick it up. When I got to Ferguson Supply in Lewisville there were 3 men behind the counter and 1 customer being helped. The 2 men not helping that customer were on computers. They didn't even look up when I stood in front of them but one did mumble that someone would be right with me. This was around 4:15p on a Friday. That's important because I only had about 45 minutes to ge

Live load haulers, takes for ever to unload just be on your appointment time no early delivery no overnight parking and no restrooms good luck

I stopped by this location during my lunch break to try and get a shower valve. This was the only store showing in stock. When I got the store, there were two gentleman at the register helping customers. None of them said hello or we’ll be right with you. I waited a couple of minutes before asking one of if they could help. I just got a one moment finger but nothing was said. I waited some more, went to look for the part myself but it was not on the shelf. Waited about 10 minutes before leaving. I totally understand they were with customers and busy helping them. I am in customer service myself and a simple hello, we’ll be right with you would have gone a long way. I ended up buying the parts online. I would not return back here unless it was the only place left for the supplies I needed.