Ferguson Plumbing Supply

I purchased a couple of items from Ferguson in Rogers, one of which I needed to return and I brought it back the day after purchase. A week later I still did not receive a refund. I went in to rectify it and they asked me to bring a bank statement proving I did not get my refund, which I did the next day. I got the run around again as they stated the person who does those wasn’t there and they would call me back. Nobody ever called. 2 weeks after the return I still have yet to get the refund. I have accepted the fact they aren’t going to make it right so I am hoping to warn the next person and advise the to shop elsewhere so they don’t get ripped off like I did. Ultimately, I filed a dispute with my financial institution to make things right. I really don’t care about the money so much as

They were fast,Very polite and courteous. Actually, I'm not a plumber and they were quite helpful answering questions I had.

Spencer was phenomenal in helping myself and the company I work for with an evaporator coil issue we ran into onsite. He went above and beyond and did whatever was necessary to make sure we could take care of our customers. Not to mention Spencer is a very knowledgeable, smart, and all around professional guy to work with. Whenever you stop by this supply house, make sure you deal with him for all your needs. This guy is the cream of the crop. Thanks again Spencer for all your help. Not all heroes wear capes.

Not sure who is actually responsible because I ordered a part to be shipped, but Rogers is the closest location. The part said available for immediate shipment and it's been 4 days and it still says open, 2 emails have not been returned, and a call to customer service which initiated another email from them has yet to be returned as well. I needed this part 2 weeks ago! WR599630

Called to get a price on some pipe because I was shopping around for the best prices. When I told the guy that he hung up on me. They will never get my business even if they're the cheapest in town