Ferguson Plumbing Supply

Ordered parts from my phone while parked on my driveway, drove to Ferguson, outdoor lockers, I entered the code I was emailed, door opened, I collected my parts with order documentation and was back home on my driveway within 40 minutes of leaving to Ferguson. The trip and convenience of locker location...also, the simplicity of package retrieval made my experience fast and easy.👍

Guys behind the counter are useless. Get upset when you try to ask them questions. Horrible customer service. Hire some people that want to be there. no one's going to waste their time emailing the corporate office that doesn't do anything and keeps the same people there. "Corporate Recruiting" for Ferguson do better.

Hire some people with customer service skills. Instead of the guys standing behind the counter who look like they would rather be anywhere else in the world. Who's ever in charge of San Antonio needs to clean house.

They forgot multiple black iron coupling fittings, on a Friday afternoon, it's on me too for not double/triple checking before I left, but I was in a bit of a rush after dealing with the counter guys and wanting to get back to my job. They were closed when I realized they didn't get us what we were charged for. Next time I won't feel bad for making them do their job, even when they're grumpy if it means I'm not an a bad spot because of them.

They have some of The WORST Customer Service I have experienced. The phone tree service was worthless. I was able to visit 3 other stores on the way waiting for them to answer. When they didn't even know what supplies they had and I was able to drive there faster then get them to answer. While waiting in a long line for Customer Service, I was able to connect a different store which had the supplies in stock and left. I will share the low level of service with my friends, family and Business partners. I WILL NEVER GO BACK TO DO BUSINESSES WITH THEM... EVER!!!