Ferguson Plumbing Supply

Ruben was nice; however, he lack the will to help. I took my water heater there and turned it in. I told him that I had a "R" number from ga manufacturer. He said that he could only work with a contractor. I was able to get in contact with the manufacturer and he told me that I needed the sticker from the water heater to get my refund. I went back to the store and they gave me every part of the sticker except the party with the serial number. They said that they could not get it off. This sounds crooked to me. I may have to file a civil suit.

First off, none of the merchandise has prices listed. There were three total employees at the counter. Two of the employees were not actively working with customers (one guy and gal were on the computer). I waited in line for the working guy to finish helping these empty handed folks by answering their hypothetical questions about items. I'm standing there holding all this stuff. I'm spending over $70k on one new bathroom and $95k on another. After the lady finished looking at the computer with the guy, she looked at me and my wife and took off through double doors without saying a word. This place doesn't need customers? I'll just check with competitors!

Went here for the first time last week and the transaction was too easy! Order (2) 10’ long 6 inch schedule 40 pvc and it arrived 2 days later. They were the only local place that could get it. I’ll be back later for some Milwaukee Tools.

We we're first time customers to this place, we were very pleased with the professionalism , caring and helpful service from the Manager there today 5/6/24. Also his co worker that helped us out. He gave us options and detailed instructions. We Appreciate the experience!

Worst place to shop supplies , white guy that was at the counter was arrogant. I needed help with some fittings and guy told me " that's not my department, fitting are over there if you want to take a look yourself " Seriously!!!! Is that's what they suppose to do , help a customer or try the help them in the best way possible. I won't recommend this place to anyone. Don't even bother.