F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

Had to have our HVAC system (furnace and ac) completely replaced as the original system in our house was about to enter into hospice! We got a very informative estimate from Lief on Monday afternoon after a service call that morning that couldn’t help our many times repaired/refurbished system, signed a contract for it on Tuesday and had it installed on Friday. The crew ( Brad, Tommy, Mike Morris and Ken came extra early (with our permission) on a snowy morning to make sure they could get the job done that day and that we wouldn’t be left in the cold over the weekend. They were all extremely professional, friendly, and conscientious. There was - no trace- (except our amazing brand new system) left showing any workers had been in our home that day because they left everything so clean. W

Derrick and Joe were great. The removal and installation went smoothly with no issues. They both were very professional, attentive to detail and seemed to work very well together. They also were respectful in maintaining a clean environment and both were friendly. I want to thank them again for a job well done. I also want to thank Dale and Steve for working with me to come to a comfortable decision on the project.

Kevin Pineda of Furr HVAC did a great inspection of our furnace today, and an equally great explanation. He made us aware of how it operates, things to watch for and the importance of surge protection. Very good communication. Later in the day, Furr electrician George Bailey inspected our electrical system, which is unprotected as well. He determined the source of problems with ceiling fans and light fixtures upstairs, and gave us solid, practical advice about future shopping for replacements. Another great communicator. We appreciate clear communication of Furr's capable technicians. But, we are uncomfortable with Furr's pricing. Almost $2,000 for 2 surge protection devices - one whole house and one for a boiler - seems overpriced.

Nico Francis is the best in the business and an example of absolutely professionalism, technical proficiency, and customer service. During the appointment he ensured he explained all aspects of the inspection and ensured I was informed of all the necessary procedures and steps to keep my system running smoothly. He is the best in the business and the company should consider enabling him training others to mirror his style of service. We are absolutely impressed and grateful for the quality service and experience we received during our maintenance visit today!

William was prompt, professional, and very thorough with meticulous attention to detail. I highly recommend his services. Michael and Son quoted me an astronomical price to open the drywall and run new wire… William repaired the issue with basic troubleshooting. Michael and Son has proven to be useless.