Fidelity Moving and Storage

This company came to our property to move out one of our tenants today. The employees seemed to be friendly enough. I offered them water as it is just the courteous thing to do. I believe it should be within their job description to clean up behind themselves. There should not be packing supplies and empty rolls of tape blowing across my parking lot after they leave and I shouldn't have had to spend 45 minutes cleaning up the boxes and trash they left behind! Just extend the same courtesy you were shown upon arriving and there would be no issue. Please speak with your employees about this so the next business does not have to clean up behind them.

Often times we hear or read negative reviews. I had to write about the amazing experience with Fidelity Moving Storage in January 2025! Ms. Stephanie, the manager, was amazing! She contacted me throughout the delivery process. The follow-up and follow-through were exceptional! The drivers delivered 615 cases of girl scout cookies. They were punctual, professional and handled each case with care. They also placed the cookies where we desired. They helped to recount the cases of cookies for accuracy. Everything was SUPERB! Although this was our first year using this company, I am very pleased with the outstanding service received. I hope Girl Scout organization continue to use this business. I highly recommend their business. Thank you Ms. Stephanie and delivery drivers for making this a p

I highly recommend that no one uses this company. Granted it has been nearly a year since they moved us, but when my family ETS'd this is the company that was used. When we moved we had 3/4 of our belongings put into storage until we found a home to buy.. that is why it has taken so long to review. The packers did an awful job, they just threw things in random boxes as they went, there was no organization. Quite a few boxes were labeled incorrectly, so to know what was actually in them we had to open and go through completely. Since unpacking everything we have had well over $3,000 in damages. Including a crib, changing table, dresser, and tv stand that were unrepairable. Some of our child's Christmas toys were either missing or completely ruined. Our couches and Kitchen set were bent and

Helpful and efficient