First Choice

When we discovered a water leak in our home, I reached out for help and quickly got a response from First Choice. Brody arrived soon after, quickly found the source of the leak, and arranged for the needed repairs and water damage mitigation right away. James, Dwayne, and the rest of the crew removed damaged laminate flooring and affected drywall, then set up drying equipment to make sure all moisture was gone before any further damage could happen. I was impressed by how fast, organized, and clean their work was from start to finish. They also checked in frequently by phone to make sure everything was going smoothly and offered extra help if needed. I highly recommend their water damage restoration services to anyone in Thousand Oaks looking for reliable and professional assistance.

I want to thank Dwayne, James, and Brody for the great water damage restoration work they did in my home. When water flooded my kitchen and damaged the hardwood floors, even seeping into my finished basement, I was really stressed out. From the beginning, the team clearly explained each step of the restoration process and kept me updated the whole time. Their communication was always quick and helpful whenever I had questions. Even though dealing with water damage isn’t easy, working with Dwayne, James, and Brody made the experience much better. I used to manage a large team before I retired, so I appreciated watching how well these three worked together. They were professional, friendly, and communicated well with each other and with me. If you ever need water damage restoration in Thousa

We had an excellent experience with the water damage restoration team. Dwayne, our project manager, was very friendly and supported us throughout the entire process. He always kept us updated about what was happening, from helping us file our insurance claim, explaining how the reimbursement would work, to guiding us in choosing new flooring, and making sure the work got finished smoothly. James helped us select beautiful flooring that fit our budget perfectly. The crew who installed the floors and did the painting worked quickly, but also paid close attention to detail. Brody, the carpenter, did an outstanding job rebuilding our cabinet after it was damaged by a leaking garbage disposal—it actually looks better than before! The whole process went smoothly and was much easier than we expec

we needed help fast when a pipe burst in our home, so we called a water damage restoration company based on their good online reviews. if you ever have a water emergency, you really can't go wrong with them. i can't comment on their other services, but for water damage repair or cleanup, they'd be the first ones i'd trust to call. i actually used to work for a different restoration company during college, so i already knew what good service should look like at a flood or water damage site. these guys went above and beyond every step of the way. excellent team with reliable workers like james and brody!

There are plenty of water damage restoration companies out there, but I wanted to share my experience with the team in Thousand Oaks. From my very first phone call all the way through to the completion of the work, everyone I spoke with was friendly and professional. The water damage in my home was pretty severe, but the crew took extra care to walk me through every step and answer all my questions, even helping me understand the process with my insurance company. Brody, the general manager, even called me personally to make sure everything was going smoothly. Within just a few days, all the areas that were affected were completely dried out, and they also checked for any mold issues. I highly recommend this company to anyone dealing with water or mold damage in Thousand Oaks.