First Class Heat and Air, LLC

**Original review, February 2022: It was 19° out the other day and I realized my furnace wasn't blowing hot air. I called these folks after randomly finding them on a Google search and noticing that they were close to me. The lady who took my call was polite and seemed knowledgeable. She got us on the schedule for the very last appointment of the same day. When they got to our house, the guys were great. Clean, friendly, neat in their work space, and the were able to fix the unit for a reasonable price. I'll be saving their info and calling on them again when the units break and to maintain them throughout the year. ** Edit, April 2022: So less than 6 weeks later, we realize that my AC, set to 72, couldn't keep up when it was 81 outside. These folks came out the next day. The quickly real

Lee and Sara have been hands down the best to work with. They, along with their staff, care about truly helping their customers and not taking advantage. The quality of their work will speak for itself.

I was so impressed they answered the phone at 730 on a Sunday morning! Sara was able to quickly get a tech scheduled. Scott arrived shortly and was able to diagnose my AC problem and get the system back in service in about 15 minutes. He stayed around for another 30 minutes to make sure system remained operable before he left.

Lee and his staff have always been prompt and dependable. Lee spent time explaining one issue recently and offered reasonable options. I am happy to recommend and refer this business to others due to my positive experiences with Lee and First Class Mechanical.

They were very professional, on time and knew exactly what to do. I would Recommend them to anyone. When I called Lee about the filters he knew exactly what to do and had the job done within 24 hours. He also was sharp enough to notice that the AC unit was extremely dirty and so took time to clean that at a very reasonable charge. Also, whenever I emailed them about anything they responded and they took care of the problem right away and then sent me emails on confirmation. Very professional and I would recommend them to anybody