First Degree Heating & AC

Excellent experience with First Degree. The guys that came to my house to work on my A/C were knowledgeable and courteous when here. They came found the problem and fixed it. Every time I need something A/C related this is the company I always know I can trust.

They installed 2 mini splits on a mother in law suite on our property. We are currently having heating issues with them this winter and have been calling multiple times to get someone to come out and look at them. They were installed less than 8 months ago. We talked to a receptionist and she has told us that someone will get back with us to set an appointment. We have been calling for weeks now with still no call back. I would not recommend them for ac/heating services.

Terrible quality work and follow up service, stay away. 1st degree didn't use pvc glue on a new condensate line, had to call numerous times over several days to get anyone to come look at the water damage in my house and get it fixed, couldn’t run my AC in the mean time. 1st degree also installed a vent hood at the same house, duct work not properly installed and the vent hood now vents into my attic, setting off my attic smoke alarms. Called and texted for service first on June 13th and several times after, it is still not fixed and has not been addressed at the time of this review. Had 2 brand new Bryant units installed by 1st degree in a renovation in Midland less than 6 months ago. Can’t get anyone to respond to texts, emails or voicemails. Brand new unit is not cooling and nobody s

My AC kept freezing over so I called these guys out. They showed up, checked my refrigerant level and blew some compressed air on my evap coils. That’s it. $200. My AC froze up another 3 times after they left, the 1st time almost immediately. My days off rolled around and after a quick check of my outside unit I found an obviously burnt wire on my contactor. This was causing my system to stay on and freeze up. After $34 for a new contractor my AC has been working great. I called several times and left a message with no response. My question to First Degree- How is it that a guy like me with 0 experience in HVAC found and fixed the issue after paying $200 for your 2 “professionals” to come out and do nothing? Silver lining- I learned something.

Our AC went out on a Saturday in triple digit heat. I called a few AC/heating services that offered 24 hour service. Nobody answered except these guys who were at my home within 30 minutes of calling! Fast and professional service! Got our AC running and kept us updated on the problem. Will definitely be using in the future! Thank you!