Five Star Auto Body

I used Five Star for my car accident claim, and it was an amazing experience. Where to even start: They connected with the insurance company and gave me an appointment to come in very quickly. When I arrived, I noticed they had a really nice lobby, with a fun Soda fountain sticking out of a mounted front car grill?? Super cool. They also had a nice tv, a cool assortment of candy bars, and the classic coffee station. What stood out the most, though, was the service from Andrew. He gave me all the information I needed, and even set up a technician to help pull off my bumper and make sure there was no unexpected damage underneath. I was in and out in like 5-10 minutes, with all the information and feedback I needed. Did you know they also have loaner cars in case you don’t have rental car

I can't thank these guys enough! We purchased a brand new car back in May, and unfortunately it was involved in a rear end collision in July, 5 star auto body took care of our car they kept us up to date each week with progress, and offered us a loaner! Thank you for the time and amazing effort on returning our car back to us better then brand new!

Phenomenal experience with Five Star Auto Body! This was my first time ever needing an body shop, and I honestly wasn’t sure what to expect. From the moment I walked in, they exceeded my expectations. The staff was friendly, helpful, and genuinely cared about making the process smooth for me. Not only did they do an incredible job on the body work (you’d never know there was any damage!), they even went above and beyond by recommending M1 Auto Glass for a chip repair while my vehicle was in their shop, that work was also done perfectly. What really stood out was how seamless the entire process was. The turnaround time was very reasonable, and it was clear that customer experience is a top priority for them. They even took care of a tire light I wasn’t expecting to have resolved. Just an

Phenomenal customer service. Phenomenal communication. Phenomenal quality of work. One of the few businesses that truly lives up to its name of "5 Star". While I hope I wont need their services in the future again (as I'd prefer not to be in another accident), it gives me some peace of mind knowing that if and when I need repairs, there is a business I can depend on and confidently refer others to. To the staff of Five Star Auto Body, Thank you.

I am delighted with the service I received at Five Star Auto Body in Vancouver, WA. I had requested an estimate on my car after a collision. The entire experience gave me peace of mind while dealing with the car issues. Marley at Five Star was outstanding. He answered any questions I had and made "car talk" easy to understand. Best of all, he always followed through on all items he said he would do. You can't top that quality of service.