Five Star Bath Solutions of Chattanooga

It was supposed to be 3 days max to install. Then it went to 4, 5 possibly. They "didn't have the parts" we need. We "MAY" be done THIS WEEK. Seriously? A company from CHATANOOGA should not be servicing NASHVILLE. They "keep their parts in a storage shed" the worker told me. They are MILES away from where we are living and gave a HUGE bid and I am sure are charging for all the travel and every expense and I would NEVER hire them again.

Five star did a great job converting our old tub to a shower. Their price was lower than a competitor. Sara was very knowledgeable about the process and helped us pick colors and accessories. William showed up when scheduled and did a fantastic job. Five Star was the right choice!

What a wonderful experience with this group! From the Sales team to Management to their Installers - simply top notch! They listened to our needs and concerns and met every one! Their focus on the customer is unmatched. The installers were on time, professional, courteous and sought our feedback along the way to ensure our expectations were met. The products used are high quality and look wonderful. The installers did an excellent job of making sure everything was installed perfectly and had to work around some of our plumbing issues - they were amazing. The end result - beautiful (see pic). We love how the job turned out and we highly recommend this group. Fantastic!

I am very HAPPY with my shower. I waited a long time to update our tub area due to cost. The sales team was amazing from the first word. The gentlemen that did the install were amazing. Everyone was very professional and respectful. To our surprise the company president came to our house to check the install and personally speak with us. Our experience has been superior.

Great customer service! Christine came out to give us a quote and was early getting to the appointment. She was also very kind, patient, and courteous. Christine was able to take some quick measurements, give me a quote, and provide a photo of how the project would look, all within the timespan of my appointment. Thanks for the awesome experience, Christine!