Floor & Decor

Great job and even great service from the warehouse team. I came to pick up my company order. Frankie and Johnny are one the best team members you have. They had me in and out. And I can’t forget about this very precious professional manager name Barbara. She was teaching And helping at the same time. Great team in this location.

Great customer service. The employees are highly knowledgeable about their products. It's hard to beat their prices. I've done two projects replacing my floors . I'm very satisfied with their products.

I had fantastic experience at this location! Darion went above and beyond helping me throughout the store, from making sure I had all the materials needed togo redo my backsplash in my kitchen. From helping me choose grout colors that actually worked well together. He was patient, knowledgeable, and genuinely cared about getting it right. Thank you again

Good Customer Service is getting harder and harder to find in Metro Atlanta…. Even though wages have gone up in some areas.. Companies have been limited on hiring good qualified help- You would think that it would give more chances for more qualified individuals who want to work. My Motto Mediocre Customer Service must go! I arrived to this Floor and Decor late close to closing time. Was greeted by the cashier… “Welcome to Floor and Decor” Big Plus! Although I did not receive any help because looked like everyone was ready to leave. I understand and get it so I was not troubled by that. However, I walked to the front and asked for assistance and no one showed up so I waited a little longer still nothing so I walked to the restroom way across to the other side in the rear of the store.

We had a fantastic experience at this location! James went above and beyond helping us throughout the store, from making sure we had all the materials needed to tile our bathroom to helping us choose grout colors that actually worked well together. He was patient, knowledgeable, and genuinely cared about getting it right. Mira was also incredible and helped us score an amazing discount by agreeing to price-match an online option that would have taken much longer to arrive. She saved us time and money and was so kind and helpful throughout the process. Both James and Mira went out of their way to help us with things they absolutely didn’t have to, and it made the entire experience stress-free. Customer service like this is rare, we’ll definitely be back.