Floor & Decor

I am doing a bathroom remodel project and found the staff extremely professional and helpful. Damara facilitated everything for me and made it a nice experience. Thanks Damara!

Update: PLEASE FIX YOUR PHONE SYSTEM!!! I had an awesome experience in person, but everything since then has been extremely difficult. I ordered my tiles and was told they would be read for pickup the next day because everything was showing in stock, but online it still showed pending. I called F&D every other day for the last 2 weeks - press 1 for orders and then for order status and pickup - the phone rings a few times then automatically drops the call!! I never even talked to anyone or left a message! I had to contact the floor &decor hq in Atlanta bc I had no idea what to do - I'm at home with a new baby and it's not super easy for me to just do an hour long drive to floor and decor. I finally managed to go today and talked to Jeff because my order (2 weeks later) was still "pending" a

Such an incredible experience at this store. Milan helped me with an exchange as I bought the wrong drain for my shower remodel. She was very knowledgeable, helpful, and kind. Michelle also helped me with trim to transition the tile to hardwood floors and she was also knowledgeable, helpful and kind. Everyone in this store is eager to help and provide wonderful service. I couldn’t rave enough about these gals!

Staff were very friendly and helpful. Burk helped me with tile and grout and was knowledgeable. Thank you!

Great confident service/help, extremely easy returns. Got everything needed for my bathroom remodel. Parking lot not the easiest to navigate though.