Floor Specialists and Trim of Flagler INC.

I have nothing but great things to say about Floor Specialists. Their customer service is outstanding. Emily was so helpful when we stopped in the showroom when we had no idea where we wanted to even begin. She set up an appointment for her dad (Sean) to come out and take a look at what we were working with. Within that same week, they had my material ordered and delivered. My installer (Joey) was just as great and they've left me speechless with the work they accomplished here. I would recommend this company to anyone in need.

The owner, Sean Adams, and his daughter, Emily, are complete scam artists. Here's how they do it: They win the bid by having the lowest quote. Then, after they get your house completely torn apart, they come to you and say " I am so sorry but I mis-measured. So unfortunately I can't complete the job unless you give me another $2000." In a place like Palm Coast, where most of their customers (aka Victims) are older, its worked great. Stay as far away from these crooks as you can.... I just wish someone had warned us before they ran the scam on us. If you want to verify this for yourself, insist on meeting the person who will install your floor BEFORE you hand them a check. They will make lots of excuses why that can't meet this request, but you need to insist - or become their next v

Unfortunately I have to pick a star, if given the option I wouldn’t even give this company a single one. There customer service is awful, doesn’t seem like a single person is on the same page at all. Then they get mad at you because you are telling them what you were told by another family member/employee. My 11 year old witnessed one of the installers speaking horribly to another. Calling him “stupid” saying “a slow person could do it better”. I deal with special needs children and that was highly offensive. When voicing concerns to Emily she was beyond rude. I get that it’s a “family business” and you feel a certain need to protect it but being rude and nasty is no way to keep your business going. Her first response was to defend her employees actions rather then understanding that I do

Hired company for outdoor lanai tile installation. My husband and I try when ever possible to use neighborhood businesses as opposed to big box stores. This is a family owned and operated business. Very happy with pricing, scheduling and overall communication. The installer, Joe, is truly skilled and diligent. The end result is a beautifully tiled lanai.

They sent Joe over. He measured and got back to me with price very quickly. I met Joyce in the office and picked out materials. The could not have ben nicer to deal with. Fast service, very professional worker, Joe was well equipped, and I just ordered a seecond job on another part of the house from them.