Floor Zone, LLC

I had Floor Zone handle two different people projects in my house, and both turned out beautifully. The workmanship was top-notch from start to finish, and they made the process smooth and stress-free. On top of that, the cost was fair and affordable for the excellent results delivered. I’m very impressed and will definitely use them again.

I am editing my previous review. Floor Zone came to my house 5 months ago to repair problems with my Coretec vinyl plank flooring that they installed 7 years ago. Last month I found several more damaged areas and requested that they repair these also. Coretec has a lifetime warranty. This time they stated that they could not find my original invoice (which they never gave to me because I was out of state at the time) even though I was able to provide them the dates and prices that I was charged on my credit card. They said that they most they could offer was to have me purchase the replacement planks and they would install them "at cost". Seriously?? This product supposedly has a lifetime warranty...EXCEPT if the problem is due to faulty installation. I can only guess that Floor Zo

I’m extremely disappointed in the communication with you guys. Clearly my floor was installed by an incompetent worker… your worker. Ive had issues since it’s been installed. I’ve had several repairs from sliding and the only thing that is truly the problem is the poor and rushed insulation. I’ve left voicemails, emails, even spoke with the owner just to be ignored. Andres, who has fixed the floor before, says he will fix it but charge me. I should not be charged because my floor was installed by your workers poorly. I should get it fixed for free for the life of this floor. Your website says 100% customer satisfaction, yet you are leaving a customer totally unsatisfied and disappointed in you. UPDATE! 10/26/2023 Someone today said "fixes problem customer satisfied" but I'm still waiting

I replaced my carpet with hardwood floor. Floor zone has some good collection of hardwood. The service was excellent, and the work was professionally done. When I brought up a minor observation, they offered to fix it without questions. Pricing is very competitive. Overall, it was a great experience.

Floor Zone did a great job on a challenging project!!! I have a covered porch that I recently converted to a 3-season sunroom, and I had no idea how challenging it would be to find a quality contractor that could convert my concrete foundation to Luxury Vinyl Plank flooring. I contacted several vendors- many of them declined the job offhand because they didn't have a product that worked for a 3-season room that isn't climate controlled, and another vendor wasn't confident that he could do a good job. Jon from Floor Zone knew right away that he had an LVP product that worked in a 3-seaon room, in a color that was similar to the flooring in the rest of my house, and he was confident that his company could do a good job. When the installation team arrived, they walked me through exactly what