Florida Window & Door Jacksonville

Where do I even begin. Only giving two stars because the sales person was kind and the installer was kind but all in all I truly feel like I was scammed. I paid over $5,000 for four windows, and from start to finish this has been a terrible experience. Communication was awful, I had to repeatedly reach out just to find out when my windows would even be installed. Within the first week after installation, the windows started failing. While laying in bed, I heard an extremely loud popping noise, it honestly sounded like a gunshot. My ears rang for hours. The very next day, it happened again. When I went to open the window, it immediately slammed shut and would not stay open. I later learned the balancers/springs had broken and that’s what caused the loud popping sounds. To their credit, the

Love our new windows! Such a positive experience. All the installers displayed excellent workmanship.Fantastic job. What a difference in our home. Feels like this old house is brand new. Highly recommend Miracle Windows👍👍👍

Florida Door & Window replaced all the windows at Pink Pearl Palace and did an amazing job. They completed everything in one day, were professional, on time, and left the property clean. They originally worked with us as American Door & Window and continued to honor their service through the company transition, which I really appreciated. The windows look beautiful and the process was smooth from start to finish. Highly recommend for anyone in Jacksonville needing quality window work!

Updated to include pics of the shoddy work. It's funny how you guys respond here after two days but don't return our calls for weeks. I'm dropping a star to 1 cause that's what this experience has been. Shoddy work - our new back door still doesn't close fully, and the damage done to our house during installation that they said they were fixing was never fixed. But the worst part is it's nearly impossible to get a hold of anyone who knows what is going on AFTER you pay them. Before you pay them, they text, they email, they're great. Once they have your money? They stop caring entirely. I picked them based on the national brand name, but I wish I had used the local company I got my second quote from. Just noticed other reviewers complaining about the door seal too, I guess that's

It's going on 3 years since this company installed my french doors. I have had 3 different employees come to see that the doors don't seal. I contacted the BBB to file a complaint. Suddenly I received a call they were sending someone out. The last one took the door apart and discovered the manufacturers shoddy work, took pictures and ordered new french doors. He said it would take about 7 weeks to get the new ones. Going on 3 months now with no contact from this company.