Florida Window & Door

I just had 10 Cat 5 windows and a back door installed. The crew lead by Julien did a fantastic job! The windows themselves are amazing, can’t be more satisfied. The crew was very efficient from start to finish. Great communication. They really made sure to be meticulous and did a fantastic job including cleaning up! Only issue was the sales person made it sound like I would be able to keep my old fashion window sills (solid), but that was not the case and sprung on me during the job, I am disappointed about this. However, I still gave five stars because the windows, the framing, the crew and experience were excellent!! I would recommend!!

I gave a 2 because the windows themselves are good. The installation was terrible and they did nothing about it but shine me on even after I had everything documented stating my concerns from the day of install. They send out a QC guy who says the windows are fine without opening 1 single window. Our concern was the windows weren’t all square because they used 2” sloppy caulk everywhere and I had pictures of significant gaps. 5 windows needed new rails-not a big deal, but couple that with their crew coming out and having to square a window that I was told was square was alarming. Then some more pieces were on back order and they came back, I voiced the same concerns and they said well, they’re outside contractors, you just need to paint your house. You giving me 10-15k to paint my house be

My experience with Florida Window & Door was wonderful. I was able to keep track of the process in the app, and Fabrice from the install & service department called me to schedule installation date once The installation guys were super courteous, professional, and kind. I highly recommend the team at Florida Window & Doors.

Changing my review left 7 months ago when we decided to purchase 5 windows and 2 sliding doors from FWD. The sales Rep Kasie was very thorough on explaining how the work was going to be performed and the excellent crews they had employed. Unfortunately 6 months later when time came to install all the windows and doors and I can’t be more disappointed. Where do I start? The installation crew (4 of them) showed up late , initially scheduled to arrive at 9:30 they came in at 11 ( No issues on my side since was the first day and they had to pick up materials) They placed all the new doors and windows very close to the old ones, resulting all the dust and debris from cutting the concrete to be imbedded inside and all over the new ones! No protection googles or masks( one of the guys ended up wi

Although the installers arrived 3 1/2 hr late the first day and late the next two days as well, they were friendly and worked hard well after dark. We were told it was a two day installation and had plans long in advance for day 3. Our company was disappointed that we all couldn’t enjoy the excursion. The windows seem very nice. They noticeably keep the room in the hot afternoon sun much cooler. Sadly the caulking is not very good nor was the window washing… only took a few pictures of many.