Forward Electric and Air Conditioning

Used them for years until they started showing up unprepared for scheduled jobs that were explained over the phone prior to the appointment, then charging for “service calls” because they weren’t prepared to complete the job. On top of that, we had to call multiple times to even get them to comeback out and do the job. Tried to explain all of this when we received the bill but they just wanted the money for the extra service call instead of continued business. It’s bad business.

Had them do their usual annual maintenance & add a new WiFi enabled thermostat. Couldn't find any better service. I can now monitor my thermostat at will. Bought into their maintenance program.

Very professional, on-time service, cleaned up after himself, and all the work, and made sure everything was in working order before he left

I’ve been with Forward for years. Great service. Recommend them highly.

I had Jeff as my technician and he was amazing and so knowledgeable. I will request him every time for my maintenance.