Fox Pest Control Glen Ellyn

Was billed for a service that wasn't performed tech says he was here from 11-12:17 pm on 9/11/2025, I was home as was my wife (as we are retired) and we saw or heard no-one, my dogs didn't alert either Also none of my cameras picked him up at that time frame. I was in backyard cutting down a tree There are spider webs all over my front porch including one around the camera on the doorbell, when we called and spoke to Gavin to cancel the services he stated he would refund the payment only if we stayed with them which I refused I am not paying for services I don't receive he then proceeded to hang up on us. The photos below are just of my front porch area, the last one the spider is in its corner alive! here are the techs notes Service Notes: Hello Nancy today I serviced your home on the

I always love when Terrence is our technician. He is prompt, I recieve a text about 20 mins before he arrives every time. He is respectful and thorough, always takes care of any issues I point out upon his arrival. And bonus points, he has an incredible singing voice. I love listening to him sing whatever gospel song he has in his head on any given day as he makes his way around the house. This man is a true blessing and we appreciate him. 🙏

Horrible service! I was throughly disappointed in my visit. First he called 15 minutes prior to arrival- thankfully I was home. Then he used a duster to apply powder. I questioned the upper windows and he lied to me saying he had an extended wand. He half heartedly treated my windows - never the uppers - skipping many. Then he applied the treatment to the mulch no where near my house and into locations - not even locations that are an issue. What he did not know was I have cameras all around my home and I watched his very poor performance. Dissatisfaction does not cover my reaction I refuse to pay for this service. It was a joke

(Commercial Location) I love their service! The technicians always explain to me what they do in my location and gave me tips for a better control. (Update) John is the technician assigned to our center, and we are truly grateful for his meticulous work. We operate a childcare facility, and John understands our needs perfectly. He checks every corner of the building with great attention to detail, is extremely careful when applying treatments, especially knowing that we care for infants, and always takes the time to explain how we can keep our facility pest-free. He even takes photos to show us areas of concern and what has been addressed. Thank you, John! See you next time.

My technician Sam was awesome. He arrived in a timely manner. He let me know well ahead of time he was on his way. He was friendly, professional and knowledgeable. He made me feel at ease and confident he knew he could take care of the situation