Francisco Appliance Repair Service

If I could give them a ZERO I would. Please don’t use them! Complete scam artists. I waited 6 weeks with excuses on my fridge repair. Made it seem that the part was so exclusive and hard to get. They promised to come back if it stopped working again and it has. They are ignoring my calls now because they DO NOT KNOW HOW TO REPAIR ANYTHING. Francisco is a giant fake, he says “God Bless you”….but he’s taking your money and steeling basically and has beginner level knowledge as well has his side kick the translator, “JR”. Don’t be fooled. I called a real technician and they are they cannot believe they made stupid diagnostics and put bandaids on the situation. My ice and water stopped dispensing and they didn’t even take apart the freezer. They know nothing. Don’t be fooled by the

Francisco Appliance is a complete rip off! Horrible company DO NOT USE THEM! They stood me up twice and both times I had to call them. No customer service. They came and charged us $350.00 to replace the defrost element on the refrigerator. They said they would be back the next day with the replacement part. The next day came, and they were a no show I had to call them only to be told the part would not be in until the next day. They could not call to tell me that. They replaced the part the next day and two days later I had to call them back because the refrigerator was still not cold. I was told they would come back the next day and they were a no show. When they did finally come back all of a sudden, they said it was a freon problem. I was told as they were adding freon tha

AVOID THIS “COMPANY” AT ALL COSTS! This company will take your hard-earned money and leave you with unfinished work and endless frustration! 7/12/24: My refrigerator stopped cooling, so I called this company. Francisco arrived the same day with an assistant, diagnosed a problem with the defrost control, and charged $200 for the visit. They promised to return the next day or Monday, 7/15, depending on when they received the part. 7/15/24: After not hearing from them, I texted at 5 PM for an update. Francisco responded, asking for my address, then claimed the part would arrive the next day or by Wednesday, 7/17. 7/17/24: With no update, I called around 12:30 PM. A woman answered, asked for my address and if I had made a deposit, and said she’d inform the mechanic and call me back. She ne

My dishwasher was not working as the door wouldn't close. They came to look at it and said the door lock as well as the electrical board were damaged and needed to be replaced. I understand the door lock as I did something with it and resulting it not able to close and hence, the dishwasher could not start. The electrical board should have no issue. I knew it was a rip off. Paid the visit fee and send them away. My brother was able to fix the dishwasher door lock following YouTube video and the dishwasher is working like new. We didn't have to order or replace any parts to have the dishwasher working again. Stay away from this company, they will just say certain parts need to be replaced in order to charge you an expensive fee for it.

They are a rip off. Called them to fix my freezer, they said they fix it by putting Freon and said it was done and gave a warranty for 6 months. A month later, I had the same problem with the freezer, call several times but was were either not responding or would set up an appointment and never show up then after two weeks of constant calling they show up and wanted additional money to buy a diagnostic equipment to fix any leaks, I gave him the additional cash he wanted and it was fixed again. A month later again the same problem which I left messages in the office and voicemails with no response or setting appointments and not showing up. Additionally, left message with his office that his warranty was not going to cover if he did come back. Suffice to say that he ignored my calls and s