Fume-a-Pest

Terrible customer service. If you would like your pest problem to be urgently addressed, don’t employ this company.

I have been a long-time customer of Fume-a-Pest, and I must admit their dedication and high standards for their clients. I have never encountered any problems; they are punctual and perform their job with high quality. Special thanks to my technicians, Carlos and Francisco. Sincerely, Anna Alexis

The initial sales guy came out and he was fantastic, been in the termite business over 20 years.. And the Fumigator came out the next day and was a pleasure to work with. Both fully explained the process prior to the work. Their pricing was reasonable and great warranty. Highly recommend!

Incredibly poor customer service to the point of screaming at you and scolding you over the phone. I had missed an appointment due to me having to stay elsewhere as I am unable live and work in an environment with rats, roaches, and fleas. I made arrangements for them to get into the unit for service and rescheduled and then there was a miscommunication regarding how to get into my unit and that led to another missed appointment. I would also note they expect you to wait around for them with windows between 9am -1pm even though we have jobs. I simply asked “why didn’t the tech call me when they couldn’t get in?”, so I could clarify how to get into the unit. Then the customer service representative named Denia started screaming at me saying “they DONT CALL YOU and they are tired of calling

Very bad experience. This company charge you to do nothing. After doing spray of $500 worth value I still see roaches walking around the kitchen. They keep saying that this spray is effective for 1 month and roaches will die slowly. After 15 days I still the same and when I told them than they said you have to keep spraying till they don’t die. Don’t waste your money as it’s not worth at all. This company keep fooling peoples and take advantage of this problem.