Gardner's Drycleaning-Laundry

Giving this establishment 1 stars because 0 isn’t an option. We took my daughter’s prom dress here to simply be pressed (not cleaned) and it was returned with two snags and a large water stain on the breast. I understand accidents happen, however the reason for the 1 stars is the lack of professionalism. We spoke to the owner about the damages (who we had to track down over several days), and her first response was to ask if my daughter was able to wear the dress, and She did not provide any compensation for damages, and only refunded the cost of the pressing. If you value your belongings I recommend going somewhere else.

Pretty bummed out about a recent experience. The employee in the store was great when I brought 2 pairs of pants back into the store because they had NEW rips in them, in the same spot. She was very helpful and said an owner would call me. The next day, Kathy called me and asked what I wanted her to do about it. I said I wasn't sure what their protocol was for items that they damaged. She immediately became defensive and said they there was no way that they ripped the pants and that it was due to my husband wearing his wallet on that side. He, in fact, doesn't wear his wallet on that side of his pants and these were brand new spots. She never once apologized, just denied that it was possible that they damaged anything. Never offered to try to make it right. We spend A LOT of money on dry c

While the cleaning took a little longer than I expected, I was pleased with the price and the fact they repaired two rips without me even mentioning them. Going above and beyond is always worth 5 stars to me.

Took a winter coat in for dry cleaning. They took a week, charged $30, but the cost looks nice.

I was not impressed. $42.00 and I had to iron 3 shirts after I picked them up.