Gator Heating & Air

Excellent customer service, and professional. Our Compressor failed, of course just before we list the house for sale. I called them because they were local, and I'd rather spend money local. I knew the unit wasn't worth repairing before Mike arrived, and he confirmed. Received an estimate on the spot, and approved the replacement immediately. The installers were here 2nd day, 1st am and got the work done quickly! They were professional and communicated perfectly. New unit, slab, ducts and thermostat... For a fair price. Highly recommend, give them a call.

Ask for Mike O. He gave a step by step explanation about what happened to our very old unit and gave us the difference of cost between fixing up the old one vs buying a new one. Plus he talked with my husband again on the phone explaining to him all over again what he already told me. We bought a new one expecting to wait another 2 days, but Mike O. and his assistant were out the next day! They had it installed and cooling in less than an hour! We are happy with what we got.

Bought a complete system 6 months ago. Installation was on time. Paid over 4K. Everything was okay until AC did not work. Called Mike no answer, messaged and Mike replied to call the office. Office called, left a message, unable to get a hold of anybody. Ended up fixing my own AC even though I have a warranty. Still have not heard from gator heating and air conditioning. Their wauchula office is also permanently closed. Not BBB accredited. They’re very professional upon getting new customers but once you have paid, you won’t hear back from them.

My parents had them install a new unit June of 2022. They failed to let my dad know that there was an electrical issue with the wiring and they would not be able to install the heater. During the winter we went to turn on the heat only to realize they never installed one, (which they didn’t tell us). Fast forward to now we have been having issues with the unit spilling water and they have come to look at it TWICE now and have yet to resolve the problem. This company is very frustrating to work with and are also very DISORGANIZED! The workers are nice but lack experience and don’t seem to know what they’re doing.

We had Russell as our tech, he's a great guy! Very professional and respectful, he even completely wrapped up our water hose after he was done. Highly recommend him for your service!